Sewing machine servicing & repairs London

Sewing machine servicing & repairs London

I am a little bit clever when it comes to fixing sewing machines. Obviously if it has been dropped on it’s head and it rattles when you shake it I may not be able to help but tension problems or an inability to form  stitches without creating nests under the needle or a machine having seized up or anything else you are scratching your head over, please drop over with your machine and I will have a look. I have a pretty good track record and it is a lot cheaper than taking it in to a repair shop.  I charge £45 an hour or part thereof (plus parts). I operate a “no repair no fee” policy and will always consult before carrying out any repairs beyond the basics or will let you know if your machine is not economical to repair. And by that I don’t mean it’s too old as the oldies definitely are goodies (like good old Frank from Easties used to say about Pat :-)). It’s more likely to be the case of a plastic machine that’s been heavily used or was cheap to begin with than a 1970s beauty!

If you own a new-ish plastic machine that only cost you £60 it may not be fixable as these are near enough disposable sadly. So if you have a cheapy machine with a problem, outside it’s warranty period, I can have a look but often the problems are only rectified temporarily, so any repairs done are at your own risk. Not just my opinion but of most repair shops too! So just to be clear, I will have a look but may advice you that I cannot fix it.

I can’t fix electrics or electronics and can’t replace broken gears but I have teamed up with someonewho can so from now on I will be able to refer you to Frank who is a self taught enthusiast like myself but has more of a mind to fix the things I can’t as he has a background in computer engineering! His ethos is the same as mine, we both love saving older machines from the bin and are passionate about putting old ladies back on their feet.

If you have bought a machine on ebay or you have inherited one without handbook I can have a look to see what, if anything, she needs, clean and service it in front of you so you learn how to do it yourself AND teach you how to use your machine all for £50 (for an hour).Processed with VSCOcam with s3 preset

Email me to book in here .

I am always happy to provide advice on decent machines to buy new or second hand. I will be glad to help you source a cute vintage machine too and I usually have a small selection for sale


I have been experimenting with empowering people to service and repair their own machines online, for those of you without transport, time or not within London, and it has worked very well so now I am rolling this out to everyone! For just £40/ hour I will talk you through sorting out the issues you may be having with your machine, satisfaction guaranteed. 

Contact me here to arrange a session. You will need to have a very small and medium sized flat headed screwdriver and sewing machine oil to hand as well as new decent needles (Schmetz are my faves).


IMG_8787And now for a free bit of invaluable repair advice: If you have a machine and the tension just will not be right no matter what you try, you may have to adjust the bobbin tension. I promise this will get rid of 90% of “my machine won’t work” issues!!
Take your bobbin out, case and all (if it does not come in a case I will tell you what to do after). Hold the thread in your right hand and gently let the case go. If the case drops to the floor, the bobbin tension is too loose. If it does not drop at all, not even when you gently push it away (like a  yoyo), the tension is too tight. It should gently drop a bit when you yoyo it. The tiny screw on the bobbin case just gets rattled loose over the years and this causes the top tension to be un-adjustable. I bet it has gone too loose. Just gently turn the tiny screw a little anticlockwise until the case drops as described above. If you don’t have a case and your bobbin drops in, there should still be a tiny screw near the front of where the bobbin drops in. Takes one tiny screwdriver and approx 5 mins. of your time. Now pat yourself on the back and have some biscuits, you have saved yourself money and time and learned something in the process too. If you would prefer to see this in action check out the video below.

If this has solved our issue you can thank me by donating some pennies towards a coffee or some tulips here (paypal link)

Here is a short video on how to get your machine going again after it’s had a thread jam or maybe a bit of needle snapped off and the hand wheel won’t turn/ needle won’t move/ bobbin won’t turn. It may just help you! And if it does, you can buy me a coffee or some tulips here (paypal link)


“Jennie was amazing, I bought my machine on ebay and didn’t really know the basic of sewing let alone how to tackle problems. She showed me around the machine, how to change tension and why, belt problems even how to thread it correctly and in about twenty minutes a machine I had spent around two days messing with was producing perfect stitches – she really knows her stuff and even better as my machine is old and heavy she did this all on skype – I’m so pleased with the service and had a nice chat at the same time. She’s my go to woman for sewing from now on” (Diane)